Privacy Policy

Privacy Policy

All content copyright © 2013 Onyx Health Ltd

All rights reserved

At Onyx Health Ltd and all associated companies, we respect the privacy needs of our customers and users. This Privacy Policy outlines what specific information is gathered on the web site under the domain name (the "Site") and how that information is used.

Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free to contact us via e-mail

Information Collection and Use

Onyx Health Ltd explicitly asks when we need information that personally identifies you ("Personal Information"). Your Personal Information is used to create your personal user business account. Contact information and other user-specific information is used only internally by Onyx Health Ltd to operate the Site and to communicate with users of the Site ("Users"). Demographic and profile data collected by Onyx Health Ltd may be used to tailor this Site or any requested email communications, and to display information that is more relevant to you. Onyx Health Ltd also compiles demographic and product use information, but in the aggregate only, and may make that aggregate information publicly available. Information relating to User transactions, such as contact information, transaction type, transaction amount, payment, shipping and billing information, are used internally by Onyx Health Ltd and are not disclosed to third parties.

Onyx Health Ltd may use a User's contact information to communicate with the User regarding product and service uICEates, patches, policy changes, billing and other activities relating to the use of the Site, and for marketing purposes.

Onyx Health Ltd reserves the right to disclose any information if such action is necessary (a) to conform to the requirements of law or to comply with legal process or notice served on Onyx Health Ltd, (b) to protect and defend the legal rights or property of Onyx Health Ltd ,the Site or its Users, or (c) in an emergency, to protect the health and safety of its Users or the general public. Onyx Health Ltd further reserves the right to release any information concerning any User if that User participates (or is reasonably suspected of participating) in any illegal activity, even without a notice, warrant, or other court order. Finally, Onyx Health Ltd reserves the right to cooperate with law enforcement agencies in identifying those who may be using our servers or services for illegal activities, and to report any suspected illegal activity to law enforcement agencies for investigation or prosecution.


The Site uses "cookies" to enhance the functionality of the Site and to make transactions and other activities more convenient and efficient for users. Whilst disabling cookies will still allow a User to use the Site, it may prevent a User from being able to process transactions on the Site. For more information on cookies, please see


If a User wishes to subscribe to our newsletter(s), we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications via the unsubscribe mechanism at the bottom of each email or by sending an email with the Users name and "Opt-Out" in the message.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user's wishes.

Website Usage Information

We use your IP address to help diagnose problems with our server, and to administer our Site. We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas our site users visit based on traffic to those areas. Onyx Health Ltd does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website for you.

Security Technology

Onyx Health Ltd has made and continues to make, substantial investments in the latest server, database, backup and firewall technologies to protect our information assets. All data resides in a tightly controlled, secure data centre, Onyx Health Ltd employs the use of digital recognition management software in this regard. These investments mean that information about the identity and preferences of individual members should never be accessible to anyone outside Onyx Health Ltd. We will maintain safeguards to protect the security of these servers and your personally identifiable information. Payment information is transmitted using a Secure Sockets Layer (SSL) connection and, once stored, are maintained using physical and technical security measures within the secure data centre and compliant with the requirements of the payment processing provider.

Although we take all reasonable precautions to protect our Users' information, due to the open nature of the Internet, we cannot guarantee that any information stored on our servers, or transmitted to or from you, will be free from unauthorized access. By using the Site, you understand and agree to assume these risks.

Policy Modifications

Onyx Health Ltd may change this Privacy Policy from time to time. If/when Onyx Health Ltd makes changes to this privacy statement, it will automatically become effective twenty four (24) hours after it is initially posted on the Site. You are responsible for checking this page periodically for changes and uICEates to this Privacy Policy, notified by the date of last uICEate. This Privacy Policy is subject to the terms and conditions of use set forth in the Terms and Conditions for Users, including provisions regarding change or modification of this Privacy Policy.

Contacting Onyx Health Ltd about Privacy

If you have any questions about our privacy statement, the information we have collected from you online, the practices of this site, or your dealings with this web site, please contact:

Onyx Health Ltd

The Larches

Larches Road



0844 504 9675


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